Family/Financial Assistance

2-1-1 Maryland
Phone: 2-1-1
E-Mail Address:
Website: http://www.211md.org
Hours of Operation: 24/7
Area Served: Statewide
Information and referrals on a variety of health and human service issues

Al-Anon/Alateen Family Group Headquarters, Inc. (Meeting Information Hotline)
Phone: (888) 4AL-ANON or (888) 425-2666
Email Address:
Website: http://www.al-anon.org/
Hours of Operation: 24/7
Area Served: Nationwide
(Click on website for local meeting schedule)

American Red Cross
Phone: (800) 733-2767
E-Mail Address:
Website: http://www.redcross.org
Hours of Operation: 8:30am-4:30pm M-F
Area Served: Nationwide
Information regarding shelter, obtaining emergency food, water and other disaster relief

Baltimore Gas & Electric
Phone: (800) 685-0123 (Emergencies)/(877) 778-2222 (Reporting Outages)
E-Mail Address:
Website: http://www.bge.com
Hours of Operation: 24/7 for Emergencies, 7am-7pm M-F
Area Served:
Report gas leaks or other emergencies

Chesapeake Helps
Phone: (866) 722-4577
E-Mail Address: info@chesapeakehelps.org
Website: http://www.chesapeakehelps.org/
Hours of Operation: 9am-5pm M-F
Area Served: Queen Anne's County
Information and referral helpline. Connect individuals to a variety of non-profit services.

Child Protective Services
Phone: (800) 332-6347 (TTY and General Information)
E-Mail Address:
Website: http://dhr.maryland.gov/blog/?page_id=3957
Hours of Operation:
Area Served: Statewide

Childlink
Phone: (240) 777-GROW (4769)/(240) 777-1009 TTY
E-Mail Address:
Website: http://www.montgomerycountymd.gov/HHS-Program/Program.aspx?id=CYF/CYFchildlink-p216.html
Hours of Operation: 9:30am-5:30pm M-F
Area Served: Montgomery County
Childlink is a telephone line to help parents and caregivers reach the services and resources they need for their young children from birth to age five; Services in Spanish are also available

Columbia Gas of Maryland
Phone: (800) 537-7431
E-Mail Address:
Website: http://www.columbiagasmd.com
Hours of Operation: 7am-7pm M-F
Area Served: Allegany, Garrett, and Washington Counties
Provides energy grants to customers for use in offsetting money that is owed or restoring service to terminated utility accounts; designed for low-income customers who have exhausted all other available energy assistance programs

Goodwill Industries International Inc.
Phone: (800) 466-3945
E-Mail Address: contactus@goodwill.org
Website: http://www.goodwill.org
Hours of Operation: 8am-530pm M-F
Area Served: Nationwide
Enhances the dignity and quality of life of individuals, families and communities by eliminating barriers to opportunity and helping people in need reach their fullest potential through the power of work

Guidewell Financial Solutions
Phone: (800) 642-2227
E-Mail Address: info@guidewellfs.org
Website: http://www.guidewellfs.org/
Hours of Operation: 8am-9pm M-Th; 8am-5pm F; 9am-1pm Sat
Area Served: Statewide
Provides advice on how to successfully manage personal finances; approved bankruptcy counseling; help with foreclosure prevention

Homeownership Preservation Foundation Hotline
Phone: (888) 995-4673
E-Mail Address:
Website: http://www.995hope.org/
Hours of Operation: 24/7
Area Served: Nationwide
Provides counseling to avoid foreclosure

Institute for Family Centered Services
Phone: (410) 298-9727 (Baltimore)/(301) 696-0726 (Frederick)/(301) 721-9324 (Gaithersburg)/(301) 934-5607 (La Plata)
E-Mail Address:
Website:
Hours of Operation: 24/7
Area Served:
Provides family centered treatment, assessments/evaluations, intensive case management, substance abuse treatment, sex offender treatment, groups, and support services

LOCATE: Child Care
Phone: (877) 261-0060
E-Mail Address:
Website: http://www.marylandfamilynetwork.org/programs-services/locate/
Hours of Operation: 8:30-4pm M-F
Area Served: Baltimore City
Provides assistance with finding child care in Maryland (see link to obtain phone numbers for hotlines throughout the State)

Maryland Energy Administration
Phone: (410) 537-4000
E-Mail Address: meainfo@maryland.gov
Website: http://energy.maryland.gov
Hours of Operation: 8:30am-5pm M-F
Area Served: Statewide

Maryland Fuel Fund
Phone: (410) 235-9080
E-Mail Address: pbarnes@fuelfundmaryland.org
Website: http://www.fuelfundmaryland.org
Hours of Operation:
Area Served: Statewide
Provides resources to vulnerable Maryland families for heat and home utility needs

Maryland HOPE Hotline
Phone: (877) 462-7555
E-Mail Address: customerservice@dhcd.state.md.us
Website: http://www.mdhope.org
Hours of Operation: 8am-8pm M-Sun
Area Served: Statewide
Provides information about free foreclosure prevention counseling

Maryland Housing and Community Development
Phone: (800) 756-0119/(410) 514-7000
E-Mail Address: customerservice@mdhousing.org
Website: http://dhcd.maryland.gov/Pages/default.aspx
Hours of Operation: 8:30am-5:00pm M-F
Area Served: Statewide
Provides information regarding housing opportunities and revitalization

Maryland Office of the People's Counsel
Phone: (800) 207-4055/ (410) 767-8150
E-Mail Address: DLInfo_OPC@maryland.gov
Website: http://www.opc.state.md.us
Hours of Operation: 8am-5pm M-F
Area Served: Statewide
Provides information regarding electricity, natural gas, telephone and private water services

Medical Assistance
Phone: (800) 492-5231 (Information)/(855) 642-8572 (To apply for assistance)/(800) 456-8900 (Pregnant Women)
E-Mail Address:
Website: http://dhr.maryland.gov/weathering-tough-times/medical-assistance/
Hours of Operation: 8am-5pm M-F
Area Served: Statewide
Apply by phone (call local Health Department), or online using https://mydhrbenefits.dhr.state.md.us

Neighborhood Assistance Corporation of America
Phone: (888) 302-6222/(425) 602-6222 (Member services)
E-Mail Address: services@naca.com
Website: http://www.naca.com
Hours of Operation: 24/7
Area Served: Nationwide
Provides information about services for home purchasing, refinancing, and predatory or unaffordable mortgages

Office of Home Energy Programs (OHEP)
Phone: (800) 332-6347/(800) 925-4434 (TTY)
E-Mail Address:
Website: http://dhr.maryland.gov/blog/office-of-home-energy-programs/
Hours of Operation: 8:30am-5pm M-F
Area Served: Statewide
Helps low-income Maryland citizens pay their heating bills, minimize heating crises, and make energy costs more affordable

Our Haven Homeless Shelter
Phone: (410) 739-7859
E-Mail Address: director@qacca.org
Website: http://haven-ministries.org/
Hours of Operation: 6pm-7:30am M-Sun
Area Served: Queen Anne's County
Provides services including a safe and warm environment, three meals daily, clothing, etc. to men, women, and children. Only open from December 1 through the first or second Saturday in April depending on the weather.

Parent Help Line, The Family Tree
Phone: (800) 243-7337/(410) 889-2300
E-Mail Address: StressLine@familytreemd.org
Website: http://www.familytreemd.org/contact-us/
Hours of Operation: 24/7
Area Served: Statewide
Assists families and caregivers with problem solving and identifying the best matched community resources.

Patuxent Naval Air Station Family Advocacy Program, Fleet Family Support Center
Phone: (301) 342-4911/(301) 757-1872
E-Mail Address:
Website: Click for Link
Hours of Operation: 7:30am-4:30pm M-Th; 7:30am-4pm F
Area Served: St. Mary's County
Provides counseling, employment training, new parent support, financial assistance, domestic violence services, sexual assault services; Program primarily serves military, retired, and civilian personnel

Prince George's County Department of Family Services, Children Youth and Families Division
Phone: (866) 533-0680/(301) 265-8446/Fax: (301) 248-2410
E-Mail Address: pgclmb@co.pg.md.us
Website: http://www.princegeorgescountymd.gov/1635/Children-Youth-Families-Division
Hours of Operation: 8:30am-5pm M-F
Area Served: Prince George's County
Provides support, information, referral and connection with services. In-home services are provided when additional support is required by the parent or child; Bilingual services (Spanish) available.

WIC (Women Infants Children Program) Hotline
Phone: (800) 242-4942
E-Mail Address: dhmh.wic@maryland.gov
Website: http://phpa.dhmh.maryland.gov/wic/pages/home.aspx
Hours of Operation: 8am-5pm M-F
Area Served: Statewide
Provides contact information for centers where people can receive healthy supplemental foods and nutrition counseling

Office of the Governor

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