FAQ's

Do you have questions about the MDCSL? Get them answered here or email them to us! Selected questions submitted by users may be added to the site without identifying information.

- I did a search and checked all of the program service boxes but didn't get any results. Does this mean there aren't any programs for my area?
- I'm searching for support groups (i.e. AA meetings) near my home, but can't find any. I know there are AA meetings taking place in my neighborhood but they are not coming up on the website. Please explain.
- Are there any other resources on the MDCSL besides the search feature?
- How do I use the "Advanced Search" feature?
- Do I have to put in a full address to do a search?
- I didn't check any boxes but I still got a list of results. What does this mean?
- How can my organization get listed on the MDCSL?
- How can I get FREE promotional materials on the MDCSL to distribute?
- How often are the program listings in the MDCSL updated?
- Are the programs in the substance abuse treatment program database certified?
- What is the difference between 'Substance Abuse Treatment Programs' and 'Substance Abuse Prevention/Recovery Programs'?
- What types of programs are included in your resource directories?


I did a search and checked all of the program service boxes but didn't get any results. Does this mean there aren't any programs for my area?

No. It is recommended that program services be checked ONE at a time to find all listed programs for that service. If you check more than one box as part of a single search, it will narrow your search to programs that offer ALL checked services. For example, if you check both Housing Programs and Substance Abuse Treatment Programs, you will receive results only for programs that offer both selected services. Checking more than one box may offer no results if there are no programs listed offering all of the selected services.

I'm searching for support groups (i.e. AA meetings) near my home, but can't find any. I know there are AA meetings taking place in my neighborhood but they are not coming up on the website. Please explain.

You can access 12 Step/Recovery groups by searching the Support Groups directory on our main page. You can use the advanced search area for this directory to search specifically for 12 Step/Recovery support groups. The MDCSL links users to 12 step support group meetings by pointing them to the closest administrative offices for those support groups. You may need to widen your search radius (try 10 or more miles) to find the office. Once you locate the office, the MDCSL will link you to the meeting schedule (just click on the website link in the listing) or direct you to contact the office by phone if there is no online meeting schedule. This is the best way to ensure that MDCSL users get the most updated information, given that meetings change locations and times frequently.

Are there any other resources on the MDCSL besides the search feature?

Yes. The MDCSL offers a statewide list of public transportation websites to help residents get to service locations, as well as a clearinghouse of Maryland resource links and directories for a variety of program types. We also list hotlines by topic and resource events in the community.

How do I use the "Advanced Search" feature?

To do an advanced search, click on any red "Advanced Search" link to the right of selected program categories. This will open up a new area below the program service type where you can narrow your search for programs by selecting specific program services and features. Each box that you check will narrow your search to include only programs that meet ALL checked criteria. This will allow you to easily find a specific type of program, or a program offering a particular service. The more boxes you check, the fewer programs you will get in your results. If you want to find ALL the programs in your selected category use the regular search feature rather than the "Advanced Search." If you want to close the "Advanced Search," just click on the red "Advanced Search" link again.

Do I have to put in a full address to do a search?

No. You can search using just a zip code OR a city/state combination (i.e. Baltimore, MD) OR a full street address. Searching by a full street address will give you the benefit of being able to locate programs near that address. However, if your starting address is located in an area with few service providers, you may find more results if you widen your search radius or search using a city/state combination for the closest city center in your region. You can also search by county using the county search option.

I didn't check any boxes but I still got a list of results. What does this mean?

If you don't check any of the boxes, the website will search for programs from all program service categories. It is recommended that ONE program service category be checked when searching so that you will know what service is included in your list of results.

How can my organization get listed on the MDCSL?

You can submit a program listing by completing our online add a listing tool. Following your submission, the MDCSL staff will review your entry and determine whether your program fits into one of the MDCSL's program directories. You can check back on the site within approximately 1 week to view your listing. If your listing has not been added within this time period and you want to inquire regarding the status of your entry, please feel free to contact our staff. If your organization is listed on the site, please keep your information updated and contact us with any changes in location or service offerings. We only list programs that offer free or low cost services (i.e. free, sliding scale, accept Maryland Medical Assistance, etc.) within the scope of the service categories listed on this site.

How can I get FREE promotional materials on the MDCSL to distribute?

All of the promotional materials on the MDCSL can be previewed and ordered online. Visit our informational materials section to download and order these materials free of charge.

How often are the program listings in the MDCSL updated?

Programs listed on the MDCSL are verified on an ongoing basis. Each entry will provide you with the month and year that we last contacted the program to verify their program information. It is recommended that users contact all agencies by phone before visiting their location due to frequent changes in program locations and availability. If you find a program listed that you know no longer exists, please contact us so that we can update our databases. Also, if your organization is listed, please use the update tool to update your listing with any changes in location or service offerings. The database is uploaded with any changes on a weekly basis.

Are the programs in the substance abuse treatment program database certified?

MDCSL staff are working with the Behavioral Health Administration (BHA) to maintain a listing of CERTIFIED substance abuse treatment programs in this directory. This database is updated quarterly with any updates. If you have a question regarding the cerification status of an agency, please contact BHA.

What is the difference between 'Substance Abuse Treatment Programs' and 'Substance Abuse Prevention/Recovery Programs'?

The category of substance abuse treatment programs includes ONLY CERTIFIED substance abuse treatment programs. Any substance abuse recovery program that is not certified or does not require certification will be found in the substance abuse prevention program category.

What types of programs are included in your resource directories?

For all categories, it is our aim to include mostly public organizations that offer free or low cost services to the community. The resources listed are intended to be readily accessible to all people regardless of income. Please note that some resources listed may not meet these standards and that the cost for all programs should be determined by the user by contacting the agency directly before receiving services. The MDCSL and the Governor's Office of Crime Control and Prevention do not make any guarantee regarding the cost of services listed on the site.

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